Frankfort Transit is dedicated to serving senior citizens (ages 62 and older) and people with disabilities as defined by the Americans with Disabilities Act (ADA). According to the ADA, “Disability means, with respect to an individual, a physical or mental impairment that substantially limits one or more of the major life activities of such individual; a record of such an impairment; or being regarded as having such an impairment”.
If you have a complaint specifically pertaining to an ADA issue, please complete the passenger feedback form. Complaints will be addressed within three business days of the day the complaint was filed. For more information on the Federal Transit Administration Accessibility guidelines please click here.